The Product Is Fine, But... Jul 10, 2016

This is a four to five star item, or should be. However, the independent carrier used by eComfort is such a pain to deal with, I have to give it three stars to register my complaints. Despite what the email from eComfort said, the driver worked very hard to get us to accept the product without inspection, and indicated once it was off his truck it was not going back on no matter what damage we might find. He falsely claimed that because it was "over 100 pounds" he could not help... more

Great Product! Dec 15, 2016

Easy to install!!!

Easy To Install Oct 03, 2016

It ran quietly.

I Am Hopeful Dec 12, 2016

My first outdoor condenser was installed by a diamond dealer. It quit working three weeks after installation. i contacted e comfort and initiated a warranty claim with chris. Within 10 days i was shipped a new unit. it has worked flawlessly for the past three weeks. I am hopeful it continues to provide the wonderful comfort that i expect for my 1200 sq. Ft. Shop for a long time. why it quit? i do not fully know, but i would still highly recommend one of these units for heating. air... more

Lg - 18k Btu Cooling + Heating - Art Cool Mirror Wall Mounted Air Conditioning System - 20.5 Seer Review Apr 20, 2016

Easy to install, though had to use local HVAC company to maintain warranty. Works great. Quiet. Just tried heat and it is a happy addition. We have owned this unit for about 6 months and are located in the Florida Panhandle.