Excellent Experience May 27, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

A O Smith Tankless Hot Water Heater Dec 23, 2016

Just had this 199,900 btu water heater installed and it works so nice and it looks great too. At 10 gpm. we will never run out of water.

Not Great Jun 01, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.

Nothing But The Best Oct 02, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Reznor Udap Series Oct 03, 2016

We purchased 75,000, 120,000, 150,000, and 200,000 BTU units, 28 units in total. The 83% efficient rating helped us offset the cost of the upgrade by being eligible for a rebate from our utility. All heaters were installed and work beautifully. The heaters look great! They are installed in a warehouse with great WIFI access so we controlled all 28 individual heat zones using 28 WIFI thermostats from Honeywell. Couldn't be a happier customer! Now management has control of all 28 heaters with... more